At Medaica, protecting your information is important to us. We use a combination of technical, administrative, and operational safeguards designed to help protect your data when you use our services.
This page explains, in plain language, how we approach security.
How We Protect Your Information
Medaica uses reasonable administrative, technical, and physical safeguards, consistent with applicable law, to help protect information within Medaica-controlled systems.
These safeguards are designed to protect against unauthorized access, use, or disclosure of information.
Secure Systems & Technology
We use security measures commonly adopted in healthcare and regulated technology environments, which may include:
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Encrypted data transmission and storage
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Access controls to limit system access to authorized personnel
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Secure cloud infrastructure used by healthcare and enterprise platforms
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Monitoring and logging to help detect unusual activity
Limited Access
Access to Medaica systems and data is restricted to authorized personnel who need access to perform their job responsibilities, such as supporting exams, maintaining systems, or providing customer support.
Human Oversight
Medaica’s services involve human review and oversight. Qualified healthcare professionals review exam data, and operational staff support systems under defined access controls.
Automated tools may support internal workflows, but they do not replace human responsibility for security or clinical review.
Your Role in Security
You also play an important role in keeping your information secure. We recommend that you:
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Protect your devices with passwords or biometric security
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Use secure internet connections when accessing services
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Keep your login credentials confidential
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Notify us promptly if you believe your account or device may be compromised
Medaica is not responsible for unauthorized access to data on your own devices or systems, except as required by applicable law.
Privacy & Security Are Related (but Different)
Security focuses on how information is protected.
Privacy focuses on how information is used and shared.
For details about how personal and health information is collected, used, and shared, please review our Privacy Policy.
No System Is Perfect
While we take security seriously and work to protect your information, no system can be guaranteed to be 100% secure. We continuously evaluate and improve our safeguards as technology and risks evolve.
Questions or Concerns
If you have questions about security or believe there may be a security issue related to your use of Medaica services, please contact us at: support@medaica.com